Free UK delivery on orders over £20

Orders below £20 incur a delivery charge of £4.80 including VAT.

European Deliveries

For deliveries to the EU, delivery costs will be calculated and shown at checkout.

Outside of the EU

Sorry, but we cannot currently deliver to countries outside the UK and EU.

Please be aware that for any orders shipping to outside of the UK, you may need to pay additional clearance fees or import taxes to release your items on arrival.

UroShield

We cannot send UroShield products internationally, they are only purchasable within the UK.

Any international orders placed for UroShield will be cancelled and a refund processed.

Compression Hosiery/Applicators/Stoma Care

A large number of items are manufactured and sent from Europe before arriving to our UK warehouse.

We aim to deliver most orders within 7-10 working days (pending stock availability and customs) when an order is placed Monday-Friday (before 9:00am - 12:00pm), otherwise please allow an additional working day for delivery.

Silk/Hypoallergenic Garments

We aim to deliver most orders within 5 working days when an order is placed Monday-Friday (before 9:00am - 12pm), otherwise please allow an additional working day for delivery.

Cath Dry

We aim to deliver most orders the next working day when an order is placed Monday-Friday (before 9:00am - 12:00pm), otherwise please allow an additional working day for delivery.

If the item you require is urgent or you would like to know availability/further information before placing your order, please do not hesitate to contact us.

You can also use our live chat feature to speak directly to a member of the team.

Please use the UK delivery times as reference and include an additional 3-5 working days for international shipping.

This is to account for the travel from the UK to the EU and your goods moving through the customs/importing process.

Please note that delivery times may vary depending on your country's postal service and customs when releasing your package.